In accordance with the provisions of current legislation on the protection of personal data, we inform you that your data will be integrated into the processing system owned by
GenTa International, with its registered office at Business Central Towers, Tower B, Office 3102, PO Box 336 863, Dubai, UAE.
Data Controller
In accordance with Article 4.7 of the GDPR,
GenTa International is the data controller for the personal data collected on the website
https://genta-international.com/ and determines the purposes and means of the processing.
Why Does GenTa International Collect Personal Data?
GenTa International collects data for various purposes as explained below: analyzing website browsing behavior, conducting sales operations, providing after-sales service, and commercial solicitation. Some data is collected automatically, and you are informed of this in advance. Other collections are required by law and/or regulations (e.g., for invoicing), while others are strategically and commercially important and require your prior consent. In each case, GenTa International ensures compliance with regulations, ranging from simple information to the prior collection of your agreement.
- Automatically Collected Data In accordance with current legislative and regulatory provisions, we automatically collect certain information when you browse our site. This data includes:
- the device and browser used
- IP address
- date and time of your browsing
- your browsing history
For this data collection to be authorized by regulations, we provide you with the option to oppose it by updating your contact preferences in the “my account” section of our website or by contacting customer service. This option is usable on all browsers and types of devices (including smartphones and tablets). Contact us through
this link if you encounter difficulties using this mechanism. In accordance with regulations, we also inform you that:
- The collected data is not cross-referenced with other processes (customer files or statistics on the attendance of other sites, for example).
- Data collected in this way only leads to the production of anonymous statistics.
- We do not track your navigation on other websites.
- The collected IP address does not allow for more precise geolocation than the scale of a city.
- This data is not retained beyond 13 months from your first visit.
- Raw attendance data associating an identifier should not be retained for more than 13 months either.
Any data collection beyond that aimed at feeding these statistics requires the prior collection of your consent if it is not based on another legal basis.
- Data Collected When Creating Your Customer Account and Placing an Order To create your account and access the ordering process, you will need to provide us with your company information and personal contact information: your name, contact details (email and postal address, and phone number), and banking information. The legal basis for this collection and processing is Article 6.1.b of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or “GDPR”).
- Data Collected When Contacting Customer Service
You may provide us with personal data when contacting customer service so that we can process your requests. Once again, the legal basis is Article 6.1.b of the GDPR. The legal basis for this collection and processing is Article 6.1.b of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or “GDPR”).
Data Retention
In accordance with current regulations, GenTa International informs you that data will be retained for the strictly necessary period for its processing, in accordance with local regulations. For example, in accordance with French law, we are required to retain payment and billing information for a period of 10 years.
Data Processing
GenTa International informs that it will process data in a legal, fair, transparent, adequate, relevant, limited, precise, and up-to-date manner. This is why GenTa International commits to take all reasonable measures to have them deleted or rectified promptly when they are inaccurate. A GenTa International agent may contact you by phone to ensure the compliance of the provided information. GenTa International will process your data to fulfill its contractual obligations for printing your order and managing your customer account. Without this data, we may not be able to invoice the ordered services. GenTa International will also process your information to send you promotional offers and product information if you have given consent to do so. You can withdraw your consent to receive marketing and product information at any time by updating your contact preferences in the “my account” section of our website or by contacting customer service.
Users’ Rights
In accordance with Articles 15 to 22 of the GDPR regarding the data we hold about you, you have the following rights: – right of access (Article 15 of the GDPR) – right to rectification (Article 16 of the GDPR) – right to erasure (Article 17 of the GDPR) – right to restriction of processing (Article 18 of the GDPR) – right to be informed: rectifications, erasure, restriction (Article 19 of the GDPR) – right to data portability (Article 20 of the GDPR) – right to object (Article 21 of the GDPR) – right not to be subject to profiling (Article 22 of the GDPR) You can exercise these rights by sending your request to the email address
contact@genta-international.com. Any request to exercise a right must be accompanied by a copy of a valid identity document to ensure that the request comes from the legitimate holder of the data concerned. You can also contact the competent supervisory authority (CNIL) to file a complaint that you deem appropriate.
Data Transfer
GenTa International informs that it may proceed with data transfer when necessary (for example, to subcontractors such as graphic designers and/or workshops or carriers such as DHL, TNT, UPS, and La Poste). This data transfer will be carried out in compliance with the guarantees, measures, and rights provided by the current legislation on the protection of personal data and in accordance with this privacy policy.
Data Retention Period
The retention periods for your data vary depending on the state of the law and, when constraints are lesser, based on the recommendations of the CNIL and our needs. For example, we are legally obliged to retain invoices for a period of 10 years. Billing data is, therefore, retained for 10 years. As an indication, you will find in the attached table the retention periods for the main data applied by GenTa International.
